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Forward Tickets - フィードバック / Feature Request - Deskpro Support

New Feature Request
Forward Tickets コミュニティ
19

Forward Tickets Collecting Feedback

We would need an option on tickets that were forwarded to someone outside the helpdesk that the agent should be able to forward the ticket including the original ticket with the first forwarded message, also we would need an option to download a ticket that was forwarded and it should include the forwarded message in it.

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パスワードをお忘れですか？
New Feature Request
Forward Tickets コミュニティ

ラベル

forwarding
作者
Rafie
Creation date
2018/06/21
Last update
2023/11/17
Publish date
2018/06/21
Category
Tickets