Determine how often agents send emails when creating ticket in agent interface - フィードバック / Feature Request - Deskpro Support

Determine how often agents send emails when creating ticket in agent interface Collecting Feedback

Christian Mattart

I’d like to be able to report on how often agents send a message when creating a ticket.

I have the agents who don’t want the checkbox « Send email to user » checked by default upon creating a ticket and those who want it checked. I’m trying to know what’s mostly used.

コメントを追加

コメントを投稿するには、ログインまたは登録が必要です。

ログイン
登録

New Feature Request

image001.png (6.97 KB)

作者: Christian Mattart
Creation date: Dec 6, 2019
Last update: Mar 10, 2020
Publish date: Dec 6, 2019
Category: Reports

Determine how often agents send emails when creating ticket in agent interface - フィードバック / Feature Request - Deskpro Support

Determine how often agents send emails when creating ticket in agent interface Collecting Feedback

コメントを追加

ラベル

添付