Custom Slack message for triggers - フィードバック / Feature Request - Deskpro Support

Custom Slack message for triggers Collecting Feedback

Michael W.

When using multiple update triggers that notify a slack user/channel, it would be nice, if a custom message text could be set beside the channel, so it is easier to see for the agents, which trigger was activated.

Comments (4)

Colin Dunn

7年前

We are currently working on a V2 Apps platform which will allow for a lot more customizatons to the apps and integrations, such as improvements to add flexibility to the Slack notifications

Marty

7年前

Yes, this would be very nice, it needs at least a custom associated message. We've found most of the Deskpro included apps are one simple feature away from being useful, in almost every case.

Mike Sheldon

6年前

What's the status being able to custom these messages?

Mike Sheldon

6年前

I ended up using the "Call Web Hook (Custom JSON Payload)" for Slack. Works better than the native app.

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New Feature Request

作者: Michael W.
最終更新日: 2018/11/28
Category: Integration

Custom Slack message for triggers - フィードバック / Feature Request - Deskpro Support

Custom Slack message for triggers Collecting Feedback

Comments (4)

コメントを追加

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