We set tickets to automatically lock when opened by an agent, however, as Support manager I may want to view current work on tickets without also locking them (for review purposes). Could the feature be added to turn off the automatic lock for certain agents but leave it on for others? More permissions around this basically!
日本語
Bahasa Indonesia
Bălgarski
Čeština
Cymraeg
Cрпски
Dansk
Deutsch
Eesti keel
English
English (UK)
Español
Français
Gaelic
Hrvatski
Íslenska
Italiano
Latviešu valoda
Lietuvių kalba
Magyar
Malti
Nederlands
Norsk
Polski
Português (Brasil)
Português (Europeu)
Pусский
Română
Slovenčina
Slovenian
Suomen Kieli
Svenska
Tiếng Việt
Türkçe
Ελληνικά
македонски
الإنجليزية
فارسی
英语（美国）
영어
コメントを追加
コメントを投稿するには、ログインまたは登録が必要です。