A better way to track agent time - フィードバック / Feature Request - Deskpro Support

A better way to track agent time Collecting Feedback

Paul Vonic

Hi, I think a better way to track agent time spent on tickets would be to force the agent to allocate an amount of time per ticket reply, and then all reply times are added up when the ticket is resolved/closed.

コメントを追加

コメントを投稿するには、ログインまたは登録が必要です。

ログイン
登録

New Feature Request

作者: Paul Vonic
Creation date: 2019/07/02
Last update: 2023/11/17
Publish date: 2019/07/02
Category: Functionality

A better way to track agent time - フィードバック / Feature Request - Deskpro Support

A better way to track agent time Collecting Feedback

コメントを追加

ラベル