一覧表示 ステータス変更 いいね タイトル ステータス コメント 活動 28 Exclude a user from a support ticket Planning 0 35 Show device that user is using for Live Chat (e.g. mobile, tablet, desktop) Planning 0 33 Quick Actions for Compact ticket list view Planning 3 47 Insert KB article into Chat Planning 0 104 Ability to open a chat with an agent-side Planning 1