Vista elenco Modifica di stato Mi piace Titolo / Autore Stato Commenti Attività 34 Adding CCs to tickets when creating them using the API AF Alexandru Filipov 14 gen 2014 Collecting Feedback 0 30 Changing the Download URL occasionally generates incorrect file size JD Joe Davis 8 gen 2014 Collecting Feedback 0 28 Prevent PDF downloads from opening via raw URL JD Joe Davis 8 gen 2014 Collecting Feedback 0 30 Expose online/offline status by department in live chat Thomas Barker 6 gen 2014 Under Review 0 36 Clicking Create Article in Tabular Results View BP Brian Polackoff 12 dic 2013 Collecting Feedback 0 34 Allow responding to a different user JB Jan Bakalar 10 dic 2013 Collecting Feedback 1 AH 7A 39 Add a filter 'To email address' JB Jan Bakalar 6 dic 2013 Collecting Feedback 0 85 Integration with LanSweeper/DeskTop Central for Asset Selection TL Tom Lucas 4 dic 2013 Collecting Feedback 0 37 One customer with several organizations RL Raul Lopez 30 ott 2013 Collecting Feedback 3 A 11A SV 10A TD 8A 29 Default Notification settings per Agent Permission Group JD Joe Davis 25 ott 2013 Collecting Feedback 0 43 Allow Users to modify (edit & delete) their Comments JD Joe Davis 25 ott 2013 Collecting Feedback 0 34 Feature request: trigger on geolocation, emailcodes for users, email tab view KN Kevin Neufeld 23 ott 2013 Collecting Feedback 0 46 Change the colour of the Ticket Lock notice when ticket locked by another user. RS Richard Smith 23 set 2013 Collecting Feedback 0 38 Sort Replies in User Interface Tommy Jackson 30 ago 2013 Collecting Feedback 0 48 Billing Report for hours only instead of days LB Lisa Bonner 1 ago 2013 Collecting Feedback 0 45 Please add the OPEN DATE to the ticket view within People Maurice Rosenbaum 29 lug 2013 Collecting Feedback 0 42 Article Ordering Tommy Jackson 23 ago 2021 Under Review 10 KP 6A GV 3A GV 3A KO 5A 36 JSONP support for API S Schat.net 2 lug 2013 Collecting Feedback 0 46 Disable "Change Password" functionality if user is from an external UserSource TL Tom Lucas 13 giu 2013 Collecting Feedback 2 10A WP 9A 41 Restrict knowledgebase categories queried when submitting tickets F Francis 10 giu 2013 Collecting Feedback 0 37 Add a "copy message to new ticket" to ticket "Actions" JS Jason Speck 21 mag 2013 Collecting Feedback 2 10A CM 10A 46 XMPP support for Live Chat TL Tom Lucas 11 mag 2013 Collecting Feedback 0 46 Option to send "the user email request for feedback" only once TL Tom Lucas 8 mag 2013 Collecting Feedback 0 38 Reporting Interface / Feedback Feed does not honor timezone TL Tom Lucas 7 mag 2013 Collecting Feedback 0 61 Stats for end users about the quality of support provided a adnx 7 mag 2013 Under Review 1 R 11A 47 Date picker for news section a adnx 7 mag 2013 Collecting Feedback 0 57 Field mapping of external usersources TL Tom Lucas 2 mag 2013 Collecting Feedback 1 10A 62 Better field layout - not just vertical AT Aled Treharne 1 apr 2013 Collecting Feedback 1 C 5A 50 Sync Deskpro tasks with iCal, Google Cal? J Jim 25 feb 2013 Collecting Feedback 1 MW 6A 53 Adding Knowledgebase as an article in a ticket AB Allan Banks 15 feb 2013 Collecting Feedback 1 PB 9A 47 Mark individual messages on a ticket within a conversation with colors on ticket panel KZ Kőrösi Zoltán 14 feb 2013 Collecting Feedback 0 36 E-Mail Notification Quick-Disable TC Terry Cook 13 feb 2013 Collecting Feedback 0 33 Non-english characters in urls KZ Kőrösi Zoltán 11 feb 2013 Collecting Feedback 0 50 Can't change the built in feedback status titles KZ Kőrösi Zoltán 11 feb 2013 Collecting Feedback 0 37 Sort the built in lists by name KZ Kőrösi Zoltán 11 feb 2013 Collecting Feedback 0 37 Suspend organisation similar to disabling a user AT Aled Treharne 10 gen 2013 Collecting Feedback 4 12A SV 10A PM 4A PM 4A 59 Use a better code editor when editing templates EW Eric Warnke 20 dic 2012 Collecting Feedback 1 PB 7A 41 Sort Ticket History EW Eric Warnke 26 nov 2012 Collecting Feedback 1 12A 70 Collapsible Interface Elements EW Eric Warnke 26 nov 2012 Collecting Feedback 2 12A AT 12A 18 Reverse order of ticket reply section R Ryan 15 nov 2012 In Development 10 SW 7A 6A KH 6A J 3A 61 Content "helpful" rating options michael Offenbecher 30 ott 2012 Collecting Feedback 0 54 Trigger criteria for null or blank CC Christopher Callaham 19 ott 2012 Collecting Feedback 1 C 5A 43 Billing Default timer to Off CC Christopher Callaham 15 ott 2012 Collecting Feedback 0 51 Different ticket refs per department AT Aled Treharne 20 ago 2012 Collecting Feedback 0 217 Agent on vacation or out of working hours setting for agents michael Offenbecher 17 lug 2012 Collecting Feedback 14 10A C 10A JN 8A 5A 104 Ability to open a chat with an agent-side a alex 16 lug 2012 Planning 1 13A 22 Browser tabs having title as subject line of ticket open DS Dale Staton 21 mar 2012 Collecting Feedback 0 Pagina precedente1Pagina 1…19Pagina 1920Pagina 2021Pagina 2122Pagina 2223Pagina 2324Pagina 2425Pagina correntePagina successiva
