"Unassigned" Ticket Status Missing - Community / Bug Report - Deskpro Support

New Bug Report

2

"Unassigned" Ticket Status Missing Finished

Ryan Wheeler

The option to leave a ticket "Unassigned" when CREATING a NEW ticket has disappeared from the list of options under "Agent".<br /><br /> <br /><br /> You can retroactively change the assignment to UNASSIGNED AFTER the ticket has been created... but this is cumbersome.

Comment (1)

Christopher Nadeau

11 ár síðan

Thanks for reporting, this has been fixed for our next build.

New Bug Report

Author: Ryan Wheeler
Creation date: 10. ágú. 2012
Last update: 10. ágú. 2012
Publish date: 10. ágú. 2012
Category: Tickets