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Copy fields from Grid view without Opening ticket - Community / Feature Request - Deskpro Support

New Feature Request
Copy fields from Gri... Community
1

Copy fields from Grid view without Opening ticket Report

The Grid can provide an overview of multiple fields on several tickets at once. It would be useful to be able to copy a field from the grid without opening the ticket.
Currently, opening a ticket is a single-click on the grid which means the ticket opens before the user has a chance to copy anything.

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New Feature Request
Copy fields from Gri... Community

Labels

Agent Interface
Author
Nicole Ojeda
Creation date
8. ágú. 2023
Last update
20. okt. 2023
Publish date
8. ágú. 2023
Category
Tickets