Automatically save custom field entries in the agent interface - Community / Feature Request - Deskpro Support

Automatically save custom field entries in the agent interface Collecting Feedback

April

Is it possible that when an agent chooses an option in one of the ticket fields, we no longer need to click on 'Save'? Meaning it should be automatically saved when an agent fills out any of these fields. It's an unnecessary step. Thanks

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New Feature Request

Author: April
Date Created: Dec 16, 2019
Category: Automations

Automatically save custom field entries in the agent interface - Community / Feature Request - Deskpro Support

Automatically save custom field entries in the agent interface Collecting Feedback

Add a comment

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