+ ADD button - could be smarter - Community / Feature Request - Deskpro Support
I'm setting up articles in my new portal and it would be very efficient once I've navigated to Publish to Brand to Category that when I click the +ADD button it create a new article for that Brand in that Category instead of a new Ticket.
Yes, it would be great that the screen one was on drove the functionality of the Add button. On Download screens, add a download, on News screen, add a news articles, on the KB add an articles etc etc. Whatever the category on the left is should drive the Add button.