Címkék keresése - Deskpro Support
-
Mass Action Add "Problem","Note", and "Merge"
Would be great if we could do the following using mass actions - Assign Problem to selected tickets ...
-
Mass-merge tickets for the same customers
We have many customers who write in with multiple issues, and we would like to mass merge tickets so...
-
Bulk-Remove Users
I would like a feature where I can bulk-remove orphaned users (i.e. users which their content has al...
-
Bulk Delete Agents
The ability to delete multiple agents as once
-
Mass Update Existing Users Language with Trigger
Please add the option to update existing users language with a trigger in order to simplify the proc...
-
Mass change ticket owner
Would be helpful to create a feature to mass change ticket owners through a macro.
-
Disabling multiple users at once
I have an organization which we no longer support within Deskpro. However it has 906 users, so it ...
-
Mass Actions based on a common parent ticket
We currently group tickets reporting the same or similar problems by linking them all under a parent...
-
Mass Action to Link tickets
Select multiple tickets (children) in a list view, then select 'Link Tickets' from the Mass Actions ...
-
Ability to change star to none
Currently no way to clear or remove stars of several tickets at the same time
-
Provide easier method to purge recycle bin
This is an enhancement request. Currently if you want to purge items in the recycle bin you have to...
-
Mass Action Forwarding to a person that isnt an agent on the system
We would like the ability to Mass forward tickets that are identified by the subject that they shoul...
-
Add the ability to add multiple tickets to a Problem/Incident at a time using Mass Actions
We'd like the option to add multiple tickets to a problem or incident when using the mass actions fe...
-
Mass unfollow tickets
It would be helpful if you could unfollow tickets in bulk (through a mass action option).