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Showing results in Community for: “knowledgebase” (15)
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Ability to edit published knowledgebase articles, but keep edits as draft
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Allow recently created articles on KB to be marked as *NEW*
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Knowledge Base Article Approval Process
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Add metadata for knowledgebase articles
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Knowledgebase and Downloads Navigation Improvements
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Agent Seperation for Knowledgebase Sections
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Network Drive/UNC path links in KB articles
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More powerful "convert ticket to knowledgebase (kb) article"
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View old revisions of knowledgebase articles
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Restrict knowledgebase categories queried when submitting tickets
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Restrict agent permissions to Knowledgebase (KB)
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Change the order of FAQ's
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Would like to see the knowledge grouping as part of the search list
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Change new Article Status
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Settings to completely hide author, date and/or number of comments from the knowledgebase