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Showing results in Community for: “Permissions” (15)
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Add agents to teams while AD synchronization
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Granular Field Visibility Access in the CRM
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"can use tickets" in "everyone" usergroup keeps getting unchecked
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Add agent permission to view \ hide Notes field.
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Split permissions out such it's possible to only inhibit edits to replies sent externally.
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Add agents to new Access Groups automatically
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Hide other Agents
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Audit Log- Changes to Agent Permissions
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Be able to set automatic ticket lock permissions per user
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Agent Seperation for Knowledgebase Sections
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Public chat history should be visible to agent handling the ticket that was created from it
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Default Notification settings per Agent Permission Group
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Restrict agent permissions to Knowledgebase (KB)
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App View Permissions
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User permissions