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Baza znanja 0
News 0
Files 0
Community 15

Showing results in Baza znanja for: “Tickets” (0)

Showing results in Community for: “Tickets” (15)

"download pdf" in agent interface to include ticket field responses
6Y
Delayed Send Feature
3Y
Add Separate Notification for Mentions in Tickets
7Y
Allow us to send a CC to additional emails on the account
0s
Provide a way to record notes in a new ticket
5Y
E-mail agent reply template check ticket status
3Y
Auto Save for creating new ticket
6Y
Load-balanced ticket distribution
5Y
Forward entire ticket history
6Y
Trigger rule by number of replies on a ticket
7Y
Allow for “Internal Only Tickets”
0s
Allowing for text to be added above Reply Line
0s
Allow agent filtering on Ticket Satisfaction reports
0s
Include Full Date Instead of "x days ago" on tickets
6Y
Would like more settings on ticket archiving
3Y

Showing results in News for: “Tickets” (0)

Showing results in Files for: “Tickets” (0)

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