Deskpro Support

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Payment & Renewals

Do you offer Annual or Monthly Billing?

Ben Henley

10. kol 2023.
What limitations do the trial versions have?

Ben Henley

11. stu 2024.
How do I update my billing contact details?

Ben Henley

10. kol 2023.
Can I pay you to add a feature to Deskpro?

Ben Henley

10. kol 2023.
Can you take an ACH payment (US bank transfer)?

Ben Henley

10. kol 2023.
Is Deskpro available on the G-Cloud Digital Marketplace?

Ben Henley

10. kol 2023.
I bought a license but entering the code into my On-Premise demo does nothing

Ben Henley

10. kol 2023.
Can I pay by check?

Ben Henley

10. kol 2023.
I want to buy Deskpro but I need you to send me a quote or invoice

Ben Henley

10. kol 2023.
My company is VAT-registered in the EU. How do I get an invoice without VAT?

Ben Henley

10. kol 2023.
Deskpro Pricing

Chris Padfield

1. kol 2023.
What do you charge for maintenance?

Ben Henley

10. kol 2023.
What do you charge for supporting Deskpro?

Ben Henley

10. kol 2023.
Do you charge for updates to Deskpro?

Ben Henley

10. kol 2023.
Do I need to reinstall Deskpro On-Premise when my trial ends?

Ben Henley

10. kol 2023.
Can you send me a quote for buying Deskpro, or an invoice for renewal?

Ben Henley

10. kol 2023.
Can I buy part-time or Lite Agent licenses?

Ben Henley

3. lis 2024.
What happens if I want to change the number of agents I pay for?

Ben Henley

10. kol 2023.
Managing and extending your Deskpro On-Premise license

Ben Henley

10. kol 2023.
Why is Deskpro On-Premise pricing based on a subscription model?

Ben Henley

10. kol 2023.
How many users can I have?

Chris Padfield

10. kol 2023.
I renewed my On-Premise license and entered it, but Deskpro still says the license is expired

Ben Henley

10. kol 2023.