Restoring after a stuck auto-update - Knowledgebase / Deskpro Legacy - Deskpro Support

WARNING: You're browsing documentation for an older version of Deskpro. Consider upgrading to Deskpro Horizon

Restoring after a stuck auto-update

Zadnje ažurirao: 9. stu 2017. Paul Davies

Question

The update process has stuck and my helpdesk is offline, displaying the "The helpdesk is undergoing routine maintenance. We will be back in about 10 minutes" message. It's been a lot longer than 10 minutes and I've tried refreshing the browser but nothing is happening.

Solution

See the section Recovering from a stuck update in the sysadmin manual for how to recover from this.

Koristan Beskoristan

52 od 115 ljudi smatralo je ovu stranicu korisnom

Add a comment

Please log in or register to submit a comment.

Autor: Christopher Nadeau
Last update: 9. stu 2017.