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I am not getting full-text search from the new search bar - Knowledgebase / Deskpro Legacy - Deskpro Support

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I am not getting full-text search from the new search bar

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Question:

I'm not getting search matches on the full text of tickets with my Deskpro On-Premise installation. I only get matches on the subject line. What's going wrong?

Answer:

To enable improved search in Deskpro On-Premise, you must set up an Elasticsearch cluster and use it to index your helpdesk.

See the documentation on Installing Elasticsearch.

 

Koristan Beskoristan

40 od 104 ljudi smatralo je ovu stranicu korisnom

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