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Automatic transfer of chat transcript to an specific agent's ticket pool or email
Jean-Francois Landry
8. ruj 2016.
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All fields on Ticket shown in Agent Interface without having to click on more
Andrew Weiss
25. srp 2016.
In Development
0
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Let the agent know when the department was bcc'd and not the recipient
Christian Mattart
22. lip 2016.
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1