Skip to main content
Bahasa Indonesia Bălgarski Čeština Cymraeg Cрпски Dansk Deutsch Eesti keel English English (UK) Español Français Gaelic Íslenska Italiano Latviešu valoda Lietuvių kalba Magyar Malti Nederlands Norsk Polski Português (Brasil) Português (Europeu) Pусский Română Slovenčina Slovenian Suomen Kieli Svenska Tiếng Việt Türkçe Ελληνικά македонски الإنجليزية فارسی 日本語 英语（美国） 영어
Kontaktirajte nas

New to Deskpro Support? Register for an account

Need a password reminder?
Bug Report Design Feedback
Submit Feature Request
Bug Report Design Feedback
Community
Community
Submit Feature Request
Bug Report Design Feedback
Likes
Title / Author
Status
Comments
Activity
46
More settings for ticket deflection
Karina Kondrasheva
26. sij 2016.
Collecting Feedback
0
44
Split permissions out such it's possible to only inhibit edits to replies sent externally.
Nik Smit
21. sij 2016.
Collecting Feedback
1
45
Windows 10 Mobile App
Ibrahim
16. sij 2016.
Collecting Feedback
0
47
incorporate a "you can book me" feature.
Scott Hardy
15. sij 2016.
In Development
1
40
Custom Fields Dependent on Organization
Nik Kov
12. sij 2016.
Collecting Feedback
0
40
Additional Avatar Sources
Will Polley
11. sij 2016.
Collecting Feedback
0
46
Regarding Article, comment validation
Kenneth
5. sij 2016.
Collecting Feedback
0
49
Granular Field Visibility Access in the CRM
Mike Sheldon
30. pro 2015.
Collecting Feedback
0
323
Mass Action Add "Problem","Note", and "Merge"
Nik Kov
28. pro 2015.
Collecting Feedback
6
27
Display Options for Layouts
Kyle Oliveira
21. pro 2015.
Collecting Feedback
2
36
@ Mentions in snippets
Matthew Baines
16. pro 2015.
In Development
1
37
Show fail date as a Display option
Malou
9. pro 2015.
Collecting Feedback
1
57
Working Hours for ticket triggers and escalations
Justin
7. pro 2015.
Collecting Feedback
3
47
Allow recently created articles on KB to be marked as *NEW*
Chris bridges
26. stu 2015.
Collecting Feedback
0
29
Macros that prompt for input
Steve Miller
18. stu 2015.
Collecting Feedback
0
34
Macros outside of tickets
Steve Miller
18. stu 2015.
Collecting Feedback
0
35
Display CAPTCHA on first page of Feedback
Steve Miller
16. stu 2015.
Collecting Feedback
0
38
Task creation usability enhancement
Steve Miller
16. stu 2015.
In Development
1
55
Ability to edit published knowledgebase articles, but keep edits as draft
Peter Jackson
16. stu 2015.
Collecting Feedback
2
37
Organization users' time zone matching made easier
Petros K.
16. stu 2015.
Collecting Feedback
0
39
I want to be able to set a Users name and email automatically in the Chat Widget
Josué Teixeira
12. stu 2015.
Collecting Feedback
1
28
Deactivate or limit API logging
Timo Heil
12. stu 2015.
Collecting Feedback
0
25
Search via the Product root/familiy as well as version
Matthew Baines
11. stu 2015.
Collecting Feedback
0
34
Send email to Teams as well as individuals
Jason Gillan
11. stu 2015.
Collecting Feedback
0
30
Replying to tickets by email that can add follower
Mahmoud Sheikhian
11. stu 2015.
Collecting Feedback
0
35
Ability to search inside of attachment like PDF and word and text files
Mahmoud Sheikhian
11. stu 2015.
Collecting Feedback
0
30
Exchange public folder support
Terje J
11. stu 2015.
Collecting Feedback
1
33
Adjustable column headers in agent interface
Martin Brule Jr.
6. stu 2015.
Collecting Feedback
0
29
Hide disabled users from Agent searches
Simon Frost
6. stu 2015.
Collecting Feedback
0
34
More control over SLA alerts
James
4. stu 2015.
Collecting Feedback
0
43
Adding a Service Catalog within Deskpro (ITIL)
Adam Smeets
30. lis 2015.
Collecting Feedback
0
45
Possibility to translate Signature
Marcel Menten
14. lis 2015.
Collecting Feedback
0
28
Make time registration as duty field mandatory for agent
Angelika Buchegger
12. lis 2015.
Collecting Feedback
0
37
Add download hotlinks via API
Jason Speck
1. lis 2015.
Collecting Feedback
0
23
Toggle showing user email address
Jeremy Budd
29. ruj 2015.
Collecting Feedback
0
45
Filter for "Last Agent Note"
Angelika Buchegger
29. ruj 2015.
Collecting Feedback
2
34
Sort list pane view by clicking on head of column
Frédéric Zouaï
17. ruj 2015.
Collecting Feedback
1
31
Please add search articles by author
Abhijit Dhumal
17. ruj 2015.
Collecting Feedback
0
36
Testing for Office Hours in Templates
Kris van der Starren
7. ruj 2015.
Collecting Feedback
0
38
Ability to filter tickets by JIRA status
Joel
5. kol 2015.
Collecting Feedback
0
26
Delegate the maintenance of Knowledgebase articles to non-Agents
Ben A.
3. kol 2015.
Collecting Feedback
0
67
Group Custom Reports
David Jones
17. srp 2015.
Collecting Feedback
2
45
Add Today as relative date
Aren Dowden
15. srp 2015.
In Development
2
31
Tickets filter in mobile version
Tommy Jackson
10. srp 2015.
Collecting Feedback
0
35
Add an attachement using the JIRA app in Deskpro
Andreas
6. srp 2015.
Collecting Feedback
1
157
Disregard tickets ONHOLD from SLA-plan
Andreas
6. srp 2015.
In Development
3
30
Agent Unable to Set Language on New Ticket
Chris
30. lip 2015.
Collecting Feedback
0
36
List of user Downloads through the REST API
Joe Davis
29. lip 2015.
Collecting Feedback
0
38
Enable Trigger on Billing & Logs add/update
guyot frederic
18. lip 2015.
Collecting Feedback
0
35
Condensed view of Ticket & messages in Agent Interface
Corey Johnson
16. lip 2015.
Collecting Feedback
0