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Adding Tables to Messages

in Message Formatting
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Published: Oct 28, 2021|Last updated: Jan 31, 2023

To add a table to a Ticket message click on the Ticket formatting icon in the top right of the reply box to open up the formatting ribbon:

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Then click on the table icon in the ribbon:

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This will insert a 3x3 table into the reply box.

If you click into one of the cells you will see a number of additional options appear:

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In Table Options

These options simply allow you to add columns and rows to your table.

To open the full menu click into one of the cells and click the downward arrow indicated:

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  • Upward arrow adds a row above the cell you've selected.

  • Downward arrow adds a row below the cell you've selected.

  • Left arrow adds a column before the cell you've selected.

  • Right arrow adds a column after the cell you've selected.

Formatting Ribbon Options.

These options are very similar to the in table options. Again click into a cell of the table to make them appear:

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  • Upward arrow adds a row above the cell you've selected.

  • Downward arrow adds a row below the cell you've selected.

  • Left arrow adds a column before the cell you've selected.

  • Right arrow adds a column after the cell you've selected.

  • X removes the table.

Message Body Options

Again click into a cell to make these appear.

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  1. Toggle header column - Adds shading to header column.

  2. Toggle Header row - Adds shading to header row.

  3. Merge cells - Select multiple cells and click here to merge.

  4. Split cells - Splits a cell into multiple cells.

  5. Delete column - Deletes the column the cell you've selected is in.

  6. Delete row - Deletes the row the cell you've selected is in.

  7. Remove table - Removes the whole table from your message.

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