Deskpro Legacy
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How do I get started with Deskpro?
Published: Jan 18, 2017
0Sep 15, 2023 -
I get "File not found" errors when trying to download attachments
Published: Feb 18, 2013
0Nov 10, 2017 -
Updating Deskpro to the latest build
Published: Mar 26, 2013
0Aug 31, 2023 -
Using Deskpro With nginx
Published: Apr 22, 2013
1Aug 31, 2023 -
Moving Deskpro from one server to another
Published: Aug 7, 2013
0Sep 20, 2023 -
Warning emails about "cron has been active for X minutes"
Published: Aug 15, 2013
0Aug 31, 2023 -
Configuring read-only database for expensive queries
Published: Jan 27, 2014
0Aug 31, 2023 -
Configuring Deskpro to work with proxy servers
Published: Jan 27, 2014
0Nov 9, 2017 -
Using Amazon S3 for storing binary data
Published: Feb 18, 2014
0Nov 9, 2017 -
How do I enable logging for incoming email processing?
Published: Sep 18, 2012
0Feb 10, 2022 -
Updating to New Admin (from a build before #327)
Published: May 21, 2014
0Aug 31, 2023 -
Preventing certain files from being replaced during an automatic update
Published: May 25, 2014
0Nov 9, 2017 -
Download errors when running from behind a proxy: internal hostname being used
Published: Jun 26, 2014
0Sep 19, 2023 -
Switching from database to filesystem storage or back doesn't change database size
Published: Jun 26, 2014
0Nov 9, 2017 -
Why do all users seem to have the same IP address?
Published: Jul 9, 2014
0Oct 19, 2023 -
"Some HTTP methods are being blocked by your server" error
Published: Jul 25, 2014
0Jul 20, 2023 -
MySQL "writing file" error
Published: Aug 18, 2014
0Nov 9, 2017 -
Installing Elasticsearch
Published: Aug 28, 2014
3Nov 9, 2017 -
Restoring after a stuck auto-update
Published: Jan 30, 2013
0Nov 9, 2017 -
Setting up a Custom Email Address with Deskpro Cloud
Published: Jan 18, 2017
1Aug 16, 2023 -
How do I reset an admin password in Deskpro On-Premise?
Published: Sep 18, 2012
0Dec 18, 2018 -
Server requirements
Published: Aug 3, 2015
3Nov 10, 2017 -
PHP version
Published: Dec 5, 2012
1Jul 20, 2023 -
config.php problems
Published: Dec 5, 2012
0Nov 10, 2017 -
Missing extensions
Published: Dec 5, 2012
0Nov 10, 2017 -
Database errors during installation
Published: Dec 5, 2012
0Nov 10, 2017 -
Creating cron job on Linux
Published: Dec 5, 2012
2Sep 2, 2021 -
What documentation is available for Deskpro?
Published: Dec 5, 2012
0Sep 15, 2023 -
Disable clean URLs
Published: Dec 11, 2012
0Dec 11, 2012 -
How to debug cron
Published: Dec 12, 2012
0Jun 28, 2023 -
Fixing logged IP addresses when using Deskpro behind a proxy/load balancer
Published: Dec 14, 2012
0Nov 9, 2017 -
Disable Suhosin
Published: Dec 17, 2012
0Sep 2, 2014 -
Setting up a Windows Scheduled Task
Published: Jan 31, 2013
0Aug 31, 2023 -
Where is the On Hold Action?
Published: Mar 12, 2019
0May 31, 2023 -
I'm having trouble with knowledgebase articles not loading
Published: Sep 12, 2014
0May 25, 2023 -
I'm having trouble with knowledgebase articles only appearing in edit mode
Published: Nov 12, 2014
0May 25, 2023 -
Reverting Community to Feedback
Published: Aug 13, 2019
0May 25, 2023 -
How do I change the chat widget language?
Published: Jan 29, 2013
0Sep 18, 2023 -
How do I manage overriding widget and chat settings?
Published: Jun 22, 2016
0Sep 18, 2023 -
I'm having trouble with translated words appearing in the wrong order
Published: Jun 3, 2014
0May 25, 2023 -
Upscope Integration
Published: Oct 14, 2019
0May 25, 2023 -
How do I add ticket properties to user emails?
Published: Dec 17, 2012
0May 25, 2023 -
I'm having trouble with some of our portal missing
Published: May 19, 2014
0Aug 29, 2023 -
How do I remove chat from my portal while still offering chat on a different site?
Published: Jul 9, 2014
0May 25, 2023 -
I'm having trouble deleting a table from a ticket reply
Published: Jul 24, 2014
0Aug 16, 2023 -
I'm having trouble with my macro not adding text to a reply
Published: Aug 1, 2014
0Sep 15, 2023 -
I'm having trouble with an error: "mistakes with form"
Published: May 25, 2016
0Aug 16, 2023 -
Why are there two Google authentication apps in Deskpro? (Old)
Published: Nov 19, 2014
0Aug 16, 2023 -
How can I set up a simple request management process?
Published: Dec 18, 2014
0Sep 25, 2023 -
How do I change the number of news posts shown on the portal home page?
Published: Apr 4, 2016
0Aug 31, 2023