Add agent-forwarded messages to ticket through tag - Community / Feature Request - Deskpro Support

Add agent-forwarded messages to ticket through tag Collecting Feedback

Tom Schoen

I would like the ability to forward mails as an agent and then add a mail tag like #addto:<Ticket ID> and have the forwarded mail added as a response to the existing ticket.

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New Feature Request

Author: Tom Schoen
Last update: 17 Samh 2023
Category: Automations

Add agent-forwarded messages to ticket through tag - Community / Feature Request - Deskpro Support

Add agent-forwarded messages to ticket through tag Collecting Feedback

Add a comment

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