Deskpro Support

Contact Us

اخبار / Product - Deskpro Support

Product

آبان ۲۸ 2015

New Feature: Auto-save New Tickets

مهر ۱۵ 2015

New Feature: Draft Snippets

مهر ۱۵ 2015

New Feature: Macro Filtering and Folders

مهر ۱۵ 2015

New Feature: Snippet & Macro Usage Reporting

New Features: Grant Usergroups and Filter Users with Authentication Apps

شهریور ۲۳ 2015

New Feature: Improved On-Premise Password Security

شهریور ۲۳ 2015

New Feature: Problems and Incidents

مرداد ۱۲ 2015

New Feature: Forwarding Email into the Helpdesk Now Improved

مرداد ۲ 2015

New Feature: Custom Billing Fields

مرداد ۲ 2015

New Feature: Better Email Previews on Mobile Devices

تیر ۲۹ 2015

New Feature: More Options When Agents Reply by Email

New Feature: Start a Ticket with an Agent Note

New Feature: Smarter Triggers to Handle Bounces and Auto-Responders

New Feature: Sync Users and Agents from Active Directory, LDAP or Databases

خرداد ۱۸ 2015

New DeskPRO Website

اردیبهشت ۱۶ 2015

New Feature: Add Organization Fields to Ticket Forms

اردیبهشت ۱۶ 2015

New Feature: Round Robins For Online Agents Only

اردیبهشت ۱۶ 2015

New Feature: Better Satisfaction Surveys

اردیبهشت ۱۶ 2015

New Feature: Multi-level Nested Choice Fields

اسفند ۱۵ 2015

Improved Documentation System

بهمن ۱۴ 2015

New Feature: "Resolve User Hostnames" App