Skip to main content
Bahasa Indonesia Bălgarski Čeština Cymraeg Cрпски Dansk Deutsch Eesti keel English English (UK) Español Français Gaelic Hrvatski Íslenska Italiano Latviešu valoda Lietuvių kalba Magyar Malti Nederlands Norsk Polski Português (Brasil) Português (Europeu) Pусский Română Slovenčina Slovenian Suomen Kieli Svenska Tiếng Việt Türkçe Ελληνικά македонски الإنجليزية 日本語 英语（美国） 영어
Contact Us

New to Deskpro Support? Register for an account

Need a password reminder?
Bug Report Design Feedback
Submit Feature Request
Bug Report Design Feedback
انتقادات و پیشنهادات
انتقادات و پیشنهادات
Submit Feature Request
Bug Report Design Feedback
Likes
Title / Author
Status
نظرات
Activity
51
Slack App: Set individual webhooks / channels per Trigger
Timo Heil
۲۸ مهر ۱۳۹۵
Collecting Feedback
3
33
I would like to be able to remove the Team box in the ticket window
Christian knouse
۲۳ مهر ۱۳۹۵
Collecting Feedback
0
34
Print multiple tickets
Tram
۲۲ مهر ۱۳۹۵
Collecting Feedback
1
45
Ability to see a debug of triggers
Philipp Bartsch
۲۱ مهر ۱۳۹۵
Collecting Feedback
0
44
Ability to translate live chats
Lauren Cumming
۲۱ مهر ۱۳۹۵
Collecting Feedback
1
43
Customizing timeout before agent takes chat
Christian Mattart
۲۱ مهر ۱۳۹۵
Under Review
0
23
Capability to send custom notifications via notification system API
Richard Smith
۲۱ مهر ۱۳۹۵
Collecting Feedback
0
33
Be able to set automatic ticket lock permissions per user
Kate
۱۶ مهر ۱۳۹۵
Collecting Feedback
0
55
Export Triggers Data to a CSV file
Nadia
۱۴ مهر ۱۳۹۵
Collecting Feedback
1
33
Icons to show extra information on agent replies to tickets
Chris Booth
۹ مهر ۱۳۹۵
Collecting Feedback
0
36
A more mobile friendly version of live chat
Chad
۶ مهر ۱۳۹۵
Collecting Feedback
2
35
Show device that user is using for Live Chat (e.g. mobile, tablet, desktop)
Chad
۶ مهر ۱۳۹۵
Planning
0
37
2 or more "New Ticket" Windows
jasper
۶ مهر ۱۳۹۵
Collecting Feedback
0
41
Agent Interface Counts for tickets and tasks
Lauren Cumming
۵ مهر ۱۳۹۵
Collecting Feedback
3
35
Agent Interface counts presented
Lauren Cumming
۵ مهر ۱۳۹۵
Collecting Feedback
0
44
Reporting API improvements
Aren Dowden
۲ مهر ۱۳۹۵
Collecting Feedback
0
43
Re-sizing columns in the list view
Jeroen Geilman
۱ مهر ۱۳۹۵
Collecting Feedback
1
38
Filter name as list view tab title
Jeroen Geilman
۱ مهر ۱۳۹۵
Collecting Feedback
0
39
Ability to set the column width in ticket views
Eric VanTol
۳۰ شهریور ۱۳۹۵
Collecting Feedback
0
37
Ability to set Parent and Child for an Organisation
Chris Booth
۲۹ شهریور ۱۳۹۵
Collecting Feedback
0
35
Create new ticket using a macro
Lucas Williamson (TEKsystems)
۲۶ شهریور ۱۳۹۵
Collecting Feedback
0
63
Ability to display a special note in a ticket
Eric VanTol
۲۶ شهریور ۱۳۹۵
Collecting Feedback
2
38
Regex matching groups in triggers
Matthew Baines
۲۵ شهریور ۱۳۹۵
Collecting Feedback
0
30
Automatic transfer of chat transcript to an specific agent's ticket pool or email
Jean-Francois Landry
۱۸ شهریور ۱۳۹۵
Collecting Feedback
0
33
Feature to handle different types of user replies
Lauren Cumming
۱۷ شهریور ۱۳۹۵
Collecting Feedback
0
35
Make a person a manager of an organization using the API
Lauren Cumming
۱۷ شهریور ۱۳۹۵
Collecting Feedback
0
39
API - create ticket with note
guyot frederic
۱۱ شهریور ۱۳۹۵
Collecting Feedback
0
42
Customer Reports
Chris Brown
۱۰ شهریور ۱۳۹۵
Under Review
0
42
Deskpro app notifications
Philipp Bartsch
۱۰ شهریور ۱۳۹۵
In Development
0
38
Add variable to use 'Current assigned agent'
Lauren Cumming
۵ شهریور ۱۳۹۵
Collecting Feedback
0
68
Display all open tickets for organization
Eric VanTol
۳ شهریور ۱۳۹۵
Under Review
1
61
Ask for feedback every Nth ticket...
Sinclair, John
۲۹ مرداد ۱۳۹۵
Under Review
0
176
Calendar view, ticket scheduling
Szabolcs
۲۶ مرداد ۱۳۹۵
Collecting Feedback
2
29
Ability to set a default e-mail name, of each account
Kenneth
۲۶ مرداد ۱۳۹۵
Under Review
0
43
Add an attachment reminder ala Gmail
Jason
۲۵ مرداد ۱۳۹۵
Under Review
1
41
Twig logic tags in snippets
Jason Mulholland
۸ مرداد ۱۳۹۵
Collecting Feedback
0
57
Macro hot key
Andrew Weiss
۵ مرداد ۱۳۹۵
Under Review
0
47
Option to Show Organisation Contact Details on Person Screen
Chris Booth
۵ مرداد ۱۳۹۵
Collecting Feedback
1
42
Feedback button visibility
Kenneth
۵ مرداد ۱۳۹۵
Under Review
0
50
All fields on Ticket shown in Agent Interface without having to click on more
Andrew Weiss
۴ مرداد ۱۳۹۵
In Development
0
57
Resend Message Option
Chris Booth
۲۹ تیر ۱۳۹۵
Under Review
0
23
Network Drive/UNC path links in KB articles
Kalin Kauppila
۲۸ تیر ۱۳۹۵
Collecting Feedback
0
67
Set Ticket Due Date
Steven West
۲۱ تیر ۱۳۹۵
Under Review
1
86
Ability to send reminders about Tasks as they are Due, rather than Daily
Steven West
۲۱ تیر ۱۳۹۵
Collecting Feedback
1
36
Initial Response notification from user to agent
Chad
۱۷ تیر ۱۳۹۵
Collecting Feedback
0
51
Add Not On Hold to Custom Filter Criteria
Brian Whitmore
۱۷ تیر ۱۳۹۵
Under Review
0
59
Ticket Number on Task Reminders
Bill Gabay
۱۶ تیر ۱۳۹۵
Under Review
1
55
Option to Disable Agent IM
Ryan Melville
۳ تیر ۱۳۹۵
Collecting Feedback
3
33
Let the agent know when the department was bcc'd and not the recipient
Christian Mattart
۲ تیر ۱۳۹۵
Collecting Feedback
1
43
Viewing agent-only notes
Martin Brule Jr.
۲۶ خرداد ۱۳۹۵
Under Review
2