Likes
Title / Author
Status
نظرات
Activity
Planning
0
Collecting Feedback
3
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0
Collecting Feedback
0
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0
Collecting Feedback
2
Automatic transfer of chat transcript to an specific agent's ticket pool or email
Jean-Francois Landry
Shahrivar 18, 1395 AP
Collecting Feedback
0
Collecting Feedback
0
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0
Collecting Feedback
0
Collecting Feedback
1
All fields on Ticket shown in Agent Interface without having to click on more
Andrew Weiss
Mordad 4, 1395 AP
In Development
0
Ability to send reminders about Tasks as they are Due, rather than Daily
Steven West
Tir 21, 1395 AP
Collecting Feedback
1
Let the agent know when the department was bcc'd and not the recipient
Christian Mattart
Tir 2, 1395 AP
Collecting Feedback
1
Collecting Feedback
0
Collecting Feedback
0
Adding in "The user has been waiting for..." to Type list for Ticket SLAs
Brian Whitmore
Esfand 4, 1394 AP
Under Review
1
Ability to disable closing a ticket function when clicking on an already highlighted ticket in the list pane
CAC Helpdesk
Bahman 22, 1394 AP
Collecting Feedback
1
Collecting Feedback
0
Collecting Feedback
0