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Title / Author
Status
نظرات
Activity
Better management of organizations and users
Ronnie Jorgensen
۲۷ اسفند ۱۳۹۲
Collecting Feedback
1
Ticket Layout Editor for Billing
Mark Lange
۲۶ اسفند ۱۳۹۲
Collecting Feedback
0
Enable browser spell check in tinyMCE editor
Guy Meiri
۱۵ اسفند ۱۳۹۲
Collecting Feedback
0
Request to have ticket filters similar to email triggers
Clint Broadhead
۸ اسفند ۱۳۹۲
Collecting Feedback
1
Restrict agent permissions to Knowledgebase (KB)
James Warner
۶ اسفند ۱۳۹۲
Collecting Feedback
1
Sort order and first and last buttons
Keith DeWald
۲۲ بهمن ۱۳۹۲
Collecting Feedback
0
Manager Approval Process
Lenny LaRose
۱۵ بهمن ۱۳۹۲
Collecting Feedback
1
Under Review
0
Customer Feedback preselected options
Becki Burrows
۱۵ بهمن ۱۳۹۲
Collecting Feedback
0
Add "Unassigned" to "Set Agent" within Macros
Clint Broadhead
۴ بهمن ۱۳۹۲
Collecting Feedback
1
Preview feature to create custom email replies
Jason Voice
۳ بهمن ۱۳۹۲
Collecting Feedback
1
Include user message in SLA alert email
Tommy Jackson
۲ بهمن ۱۳۹۲
Collecting Feedback
0
Filters - On Hold
Sally Vaughan
۲ بهمن ۱۳۹۲
Collecting Feedback
0
Update ticket via email using action codes
Clint Broadhead
۲۵ دی ۱۳۹۲
Collecting Feedback
1
Collecting Feedback
0
Collecting Feedback
0
Collecting Feedback
0
Under Review
0
Clicking Create Article in Tabular Results View
Brian Polackoff
۲۱ آذر ۱۳۹۲
Collecting Feedback
0
Allow responding to a different user
Jan Bakalar
۱۹ آذر ۱۳۹۲
Collecting Feedback
1
Add a filter 'To email address'
Jan Bakalar
۱۵ آذر ۱۳۹۲
Collecting Feedback
0
Collecting Feedback
0
Light agents
Alex
۱۱ آذر ۱۳۹۲
Collecting Feedback
1
One customer with several organizations
Raul Lopez
۸ آبان ۱۳۹۲
Collecting Feedback
3
Collecting Feedback
0
Collecting Feedback
0
Collecting Feedback
0
Link Existing Tickets
Tom Lucas
۲۴ مهر ۱۳۹۲
Collecting Feedback
4

Official response

Capability to add notes to a ticket locked by another user
Richard Smith
۲۶ شهریور ۱۳۹۲
Collecting Feedback
0
Sort Replies in User Interface
Tommy Jackson
۸ شهریور ۱۳۹۲
Collecting Feedback
0
Billing Report for hours only instead of days
Lisa Bonner
۱۰ مرداد ۱۳۹۲
Collecting Feedback
0
Please add the OPEN DATE to the ticket view within People
Maurice Rosenbaum
۷ مرداد ۱۳۹۲
Collecting Feedback
0
Article Ordering
Tommy Jackson
۱ شهریور ۱۴۰۰
Under Review
7
JSONP support for API
Schat.net
۱۱ تیر ۱۳۹۲
Collecting Feedback
0
Collecting Feedback
0
Add a "copy message to new ticket" to ticket "Actions"
Jason Speck
۳۱ اردیبهشت ۱۳۹۲
Collecting Feedback
2
XMPP support for Live Chat
Tom Lucas
۲۱ اردیبهشت ۱۳۹۲
Collecting Feedback
0
Collecting Feedback
0
Reporting Interface / Feedback Feed does not honor timezone
Tom Lucas
۱۷ اردیبهشت ۱۳۹۲
Collecting Feedback
0
Under Review
1
Date picker for news section
adnx
۱۷ اردیبهشت ۱۳۹۲
Collecting Feedback
0
Field mapping of external usersources
Tom Lucas
۱۲ اردیبهشت ۱۳۹۲
Collecting Feedback
1
Allow feedback for different products
Tom Lucas
۱۲ اردیبهشت ۱۳۹۲
Collecting Feedback
0
Chats linked to existing tickets from Chat Interface
Tom Lucas
۱۲ اردیبهشت ۱۳۹۲
Planning
2
User sort options should have desc and asc options
Jason Speck
۳ اردیبهشت ۱۳۹۲
Collecting Feedback
0
Better field layout - not just vertical
Aled Treharne
۱۲ فروردین ۱۳۹۲
Collecting Feedback
1
Collecting Feedback
1
Adding Knowledgebase as an article in a ticket
Allan Banks
۲۷ بهمن ۱۳۹۱
Collecting Feedback
1