Customizing timeout before agent takes chat - انتقادات و پیشنهادات / Feature Request - Deskpro Support

Customizing timeout before agent takes chat Under Review

Christian Mattart

When agents are online but don't take the chat for any reason, we should be able to customize timeout. At the moment, it will take around 2 minutes before timing out and display the ticket creation form.

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New Feature Request

Author: Christian Mattart
Creation date: ۲۱ مهر ۱۳۹۵
Last update: ۲۶ آبان ۱۴۰۲
Publish date: ۲۱ مهر ۱۳۹۵
Category: Chat

Customizing timeout before agent takes chat - انتقادات و پیشنهادات / Feature Request - Deskpro Support

Customizing timeout before agent takes chat Under Review

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