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On-Premise Controller

Introduction

Overview
- What is the On-Premise Controller?
Requirements

Installation

Installation
- Which version should I use?
Install on Linux
- Linux Prerequisites
- Run the OPC install script
Install on VMWare
Install on Virtualbox
- Install the Virtualbox OVA
Install on Proxmox
- Install the OVA on Proxmox VE
Install on Hyper-V
- Install the Hyper-V OVA
Install on Windows
- Windows Prerequisites
- Installing on Windows

Using the OPC

Accessing the OPC Web interface
- Using the OPC command
Using the OPC

Instances

Clustering

Backups

Via the GUI
Via the CLI
- Backing up your instance
- Manual Backups
External Backups
- Considerations for External Backups

Troubleshooting

Advanced Configuration

Horizon Upgrade

OPC and Docker

Deskpro container image

Database Connectivity

en Instance Problems

Publicado: 29 jun 2022|Última actualización: 13 jul 2022

The database connectivity of an instance is configured via the OPC. The following warnings are raised if any errors are detected:

Severity	Trigger
High	Unable to connect to the instance database for any reason

Remediation

Please review the message that is presented in the Problem GUI and take action as required (e.g. start the database service if it is not running).

Útil Poco útil

página siguienteElasticsearch Connectivity página anteriorProblem checker showing "Unable to connect to instance replica"

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Remediation