Deskpro Support
3 search results for "Status"
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Show ticket Status in Notification Area
I often get Agent Notifications in the browser about tickets that have been Resolved; this is not vi...
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Add "Unassigned" to "Set Agent" within Macros
I would like the option to set a tickets agent to "Unassigned" when using macros.This will...
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Why can't I add a custom ticket status?
Deskpro status is used to track who needs to respond to the ticket next. The core statuses are Await...