Skip to main content

Missing authorization headers with Apache - Developer & Reporting / Deskpro API - Deskpro Support

Missing authorization headers with Apache

Authors list

If you are using Apache with CGI/FastCGI, then you might get an error message about missing authorization headers. This is because Apache does not, by default, pass authorization headers to PHP.

The Fix

You need to edit your Apache site configuration to add a line to Deskpro's <VirtualHost> directive. Note that this configuration must be added directly to Apache's configuration (e.g., adding it to htaccess will not work).

 

<VirtualHost>
    # ...
    SetEnvIf Authorization "(.*)" HTTP_AUTHORIZATION=$1
    # ...
</VirtualHost>

Helpful Unhelpful

106 of 175 people found this page helpful

Add a comment

Please log in or register to submit a comment.

Need a password reminder?