Sysadmin Guide

Update message

While the update happens, the helpdesk will be unavailable for a few minutes (depending on the size of your database).

By default, this message will be displayed:

The helpdesk is undergoing routine maintenance. We will be back in about
10 minutes.

Under Setup > Settings, when you check Disable the helpdesk, you can edit the notice that users will see when the portal is disabled, including during the update.

Comments (0)

Add a comment

Add a comment

You need to log in before you can submit a comment.

Need a password reminder?