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Extra Customization options

Launching Your Helpdesk
  1. If you’d like your Tickets to store extra data, you can change and add custom Ticket fields at Admin > Tickets > Fields, and edit the Ticket form layouts at Admin > Tickets > Departments.
  2. If you need to integrate Deskpro with existing software or third-party services, or use login credentials from a different system, make sure to look at the ready-made Apps available to install from Admin > Apps > Apps.
Authors list

First published: 23/03/2017

Last updated: Oct 26, 2017 by Paul Davies