Guides
Admin Guide
Welcome to the Deskpro Admin Guide which details installing, configuring and managing a Deskpro helpdesk as an Admin.
View GuideAgent Guide
Welcome to the Deskpro Agent Guide which provides an overview of how to use Deskpro as an Agent.
View GuideOn-Premise Controller
Welcome to the Deskpro On-Premise Controller (OPC) guide, which details installing, maintaining and monitoring Deskpro On-Premise as a Systems Administrator
View GuideReports Guide
This guide offers an introduction to viewing data about your helpdesk usage in the Reports feature.
View GuideDevelopers
Welcome to the Developers which covers lots of different topics like Anatomy of an App and App Packages.
View GuideLegacy - Agent Guide
This guide provides an overview of how to use a Deskpro Legacy helpdesk as an Agent.
View GuideLegacy - Admin Guide
This guide explains the details of installing, configuring and managing a Deskpro Legacy helpdesk as an Administrator.
View GuideLegacy - Sysadmin Guide
This guide gives On-Premise customers instructions on how to install and set up Deskpro on their servers.
View Guide