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Guides

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Admin Guide

Welcome to the Deskpro Admin Guide which details installing, configuring and managing a Deskpro helpdesk as an Admin.

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Agent Guide

Welcome to the Deskpro Agent Guide which provides an overview of how to use Deskpro as an Agent.

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Reports Guide

This guide offers an introduction to viewing data about your helpdesk usage in the Reports feature.

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Legacy - Admin Guide

This guide explains the details of installing, configuring and managing a Deskpro Legacy helpdesk as an Administrator.

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Sysadmin Guide

This guide gives On-Premise customers instructions on how to install and set up Deskpro on their servers.

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