Skip to main content

See Urgency of ticket when set to Awaiting User and Resolved - Feature Request - Deskpro Support

30

See Urgency of ticket when set to Awaiting User and Resolved Under Review

Please enable the ability to show the urgency of a ticket even after it is awaiting user or resolved, currently you have to toggle the status to awaiting agent to see what the urgency was.

Add a comment

Please log in or register to submit a comment.

Need a password reminder?