Errors with certain special characters such as (ç) Under Review

Hi, I got two system errors (json_encode(): Invalid UTF-8 sequence in argument ) for using a special character (ç) in a broadcast. While the message was displayed fine for me (as author) all agents got it like shown in the attached image. However in the chat history roughly one third of the message is readable for all, the other two-thirds are lost (the message stops way before the special character).

Helpful Unhelpful

11 of 12 people found this page helpful

Add a comment

You need to log in before you can submit a comment.

Need a password reminder?