Deskpro Horizon does not natively support Windows but a virtual machine (VM) running Deskpro can be setup using our new Deskpro On-Premise tool.

The tool imports our pre-packaged VM into Hyper-V or VirtualBox and provides a system tray application to make interaction with the VM and the OPC easier.

As Windows will need to run the Deskpro VM, Windows itself must be installed on a physical machine. The Deskpro On-Premise tool does not support running on a VM.

Insitu Deskpro v5 upgrade to Horizon

Insitu upgrades of physical servers running Deskpro v5 are not currently supported, though support is planned for a future release.

To upgrade you must perform a migration.

Migrating Deskpro v5 to Horizon

To migrate, you must install Deskpro On-Premise on a second physical server. Then, using dputils on Deskpro v5, export your data and import the backup file into Deskpro Horizon using the OPC on the new server.

dputils Method