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Accessing service information pages

in General Issues
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Published: Aug 24, 2023|Last updated: Aug 24, 2023

The OPC has a number of server configuration and information pages that can be viewed from within the OPC itself. These can be found in the Services card on your instance page.

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File StorageCopy link to File Storage to clipboard

Here you can view how attachments are stored and change the storage method as well as the location for the files.

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ElasticSearchCopy link to ElasticSearch to clipboard

Here you can view the details for your ElasticSearch server and update them if required.

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You also have an index count card to check that ElasticSearch has indexed everything on your helpdesk.

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DatabaseCopy link to Database to clipboard

The Database card shows you the current database in use by your helpdesk, you have the option to change the database and add a read-only database if required.

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WebCopy link to Web to clipboard

This card allows you to view and edit your helpdesks php configuration as well as adding custom web config for Deskpro and Nginx

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The page also has your servers full php.info page

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