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Managing Tickets

in Ticket Handling
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Published: Oct 20, 2021|Last updated: Feb 1, 2023

The Navigation Panel is made up of different sections which help you organize and manage your tickets. In the ticketing interface, these are arranged into accordions.

To access the different areas of Ticket Navigation, simply click on the relevant accordion to expand them:

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Each option represents a different type of ticket filtering system, which helps you track and manage tickets.

The pages below go into more detail about the different functions of each system, so keep reading for more information about the differences between these systems and how to use them.

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Pages in Managing Tickets

Queues
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Published: Nov 2, 2021
Last updated: Feb 1, 2023
Ticket Search
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Published: Nov 4, 2021
Last updated: Feb 1, 2023
Lists
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Published: Jun 17, 2022
Last updated: Oct 10, 2023
Stars
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Published: Nov 5, 2021
Last updated: Feb 1, 2023
Problems
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Published: Nov 5, 2021
Last updated: Feb 1, 2023
Labels
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Published: Nov 5, 2021
Last updated: Feb 1, 2023
FQL Guide
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Published: Jun 17, 2022
Last updated: Feb 1, 2023
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