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Most used contacts option
Mindaugas
22 Ιαν 2021
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Lock icon in condensed ticket list view
Jason McGrath
12 Ιαν 2021
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Prevent users from resolving tickets
Tommy Jackson
5 Ιαν 2021
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Search by attachment name
Mindaugas
4 Ιαν 2021
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How to make Message and Subject field not required
Jackie Macapanpan
22 Δεκ 2020
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Change search defaults
Azeem Javed
14 Δεκ 2020
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recall message
Adam Johnson
10 Δεκ 2020
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Custom fields for Guides
Theresa Harbor
1 Δεκ 2020
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Reporting on articles with searchwords
Fusako Iwaya
17 Νοε 2020
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Add predefined articles to chat widget
Alan O'Flaherty
29 Οκτ 2020
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Custom Fields for Agent Profile
Stephan Koch
22 Οκτ 2020
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Customise time options for follow ups
Mark Edwards
13 Οκτ 2020
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Let agent choose default response status
Gary Ramos
8 Οκτ 2020
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Choose line graph colors
Andrea Steele
7 Οκτ 2020
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Link knowledge base articles into ticket
Ahmad Sahrizal
6 Οκτ 2020
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Download multiple tickets at once
Stephanie Pelayo
30 Σεπ 2020
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HelpCenter with Sidebar
Tommy Jackson
28 Σεπ 2020
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Personalise chat ringtone for agents
An Nguyen
24 Σεπ 2020
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Locking 'ordered by' for agents
Niall Dunphy
24 Σεπ 2020
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Login cookie from other system
Anand Athi
21 Σεπ 2020
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Glossary in PDF
Thorsten Breuer
15 Σεπ 2020
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