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Χρησιμοποιείτε πρώτη φορά το Deskpro Support; Δημιουργήστε λογαριασμό

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Δραστηριότητα
0
Have the ability to pre-select and hide parent departments so only child departments are visible on ticket submission form
Steve Bailey
24 Νοε 2020
Collecting Feedback
0
1
For the omni search to also search attachment names
Mindaugas
18 Νοε 2020
Collecting Feedback
0
0
Attaching multiple files to a ticket using the attach button, not the drag and drop method
Mindaugas
18 Νοε 2020
Collecting Feedback
0
0
Reporting on articles with searchwords
Fusako Iwaya
17 Νοε 2020
Collecting Feedback
0
2
Ability to update a ticket based off it's linked ticket
Amabel Watkins
16 Νοε 2020
Collecting Feedback
0
2
A permission that allows agents to only see certain CRM usergroups
Jared
6 Νοε 2020
Collecting Feedback
0
1
Allow agents to choose Microphone and Speakers used by Voice
Joël Messas
4 Νοε 2020
Collecting Feedback
0
2
Add predefined articles to chat widget
Alan O'Flaherty
29 Οκτ 2020
Collecting Feedback
0
0
Allow admin to set agents offline for chat and voice
Danelle McKeown
28 Οκτ 2020
Collecting Feedback
0
1
See an overview of ticket content without opening.
Mindaugas
27 Οκτ 2020
Collecting Feedback
0
0
The ability to pick what Elasticsearch searches (eg. only tickets/articles/community etcc)
Mindaugas
27 Οκτ 2020
Collecting Feedback
0
1
Custom Fields for Agent Profile
Stephan Koch
22 Οκτ 2020
Collecting Feedback
0
0
Community Topic Filter view - want to see 'All'
Marion Abramo
19 Οκτ 2020
Collecting Feedback
0
1
Make Deskpro recognise the organisation when it has been cc'd on an email
Mindaugas
19 Οκτ 2020
Collecting Feedback
0
2
Character validation on the account registration form
Daniel Hefner
15 Οκτ 2020
Collecting Feedback
0
1
Customise time options for follow ups
Mark Edwards
13 Οκτ 2020
Collecting Feedback
0
1
Improve error messages when failing to view attachments
Christoph Strauss
13 Οκτ 2020
Collecting Feedback
0
1
Delete a field option without removing it from existing tickets
Steve, Lam Hang
9 Οκτ 2020
Collecting Feedback
0
1
Let agent choose default response status
Gary Ramos
8 Οκτ 2020
Collecting Feedback
0
2
Choose line graph colors
Andrea Steele
7 Οκτ 2020
Collecting Feedback
1
5
Link knowledge base articles into ticket
Ahmad Sahrizal
6 Οκτ 2020
Collecting Feedback
0
4
Language detection for voicemail transcripts
David
30 Σεπ 2020
Collecting Feedback
1
3
Download multiple tickets at once
Stephanie Pelayo
30 Σεπ 2020
Collecting Feedback
0
2
Trigger criteria for ticket including ticket charge
Azeem Javed
28 Σεπ 2020
Collecting Feedback
0
9
HelpCenter with Sidebar
Tommy Jackson
28 Σεπ 2020
Collecting Feedback
0
3
Notifications for when there is a connection issue between Deskpro and our mail server
Ozan Can Gogus
28 Σεπ 2020
Collecting Feedback
0
2
Create a Permission for User Groups to Access the Helpcenter Editor
Alvin Lobo
25 Σεπ 2020
Collecting Feedback
0
2
See forwarded messages as separate entries in message log
Barry
24 Σεπ 2020
Collecting Feedback
0
2
Personalise chat ringtone for agents
An Nguyen
24 Σεπ 2020
Collecting Feedback
0
2
Locking 'ordered by' for agents
Niall Dunphy
24 Σεπ 2020
Collecting Feedback
0
2
Login cookie from other system
Anand Athi
21 Σεπ 2020
Collecting Feedback
0
2
A print button for the guides/Bug with current printing
Brandon
21 Σεπ 2020
Collecting Feedback
0
3
Ability to edit the chain of ticket messages when forwarding a ticket
Mindaugas
17 Σεπ 2020
Collecting Feedback
0
1
Glossary in PDF
Thorsten Breuer
15 Σεπ 2020
Collecting Feedback
0
1
Add Markdown support for Knowledge Base articles
Doug Schmidt
11 Σεπ 2020
Collecting Feedback
0
4
Option to prioritise the Reply-To header when an email is received from a specific email address
Anand Athi
10 Σεπ 2020
Collecting Feedback
0
0
Option to insert translation of a KB article into a ticket comment
Christoph Strauss
3 Σεπ 2020
Report
0
5
Translation option for News
Andreas Axelstén
2 Σεπ 2020
Collecting Feedback
0
0
Ask user for feedback when rating an article negative
Thorsten Breuer
2 Σεπ 2020
Collecting Feedback
0
1
Search should also include download categories
Christoph Strauss
1 Σεπ 2020
Collecting Feedback
0
1
Track the page a chat was initiated from when the widget is embedded
Matt Goldfarb
26 Αυγ 2020
Collecting Feedback
0
2
Option to update the brand of a published article or topic
Theresa Harbor
25 Αυγ 2020
Collecting Feedback
0
2
Display the name of linked topics to agents editing the topic when content links are being used in Guides
Theresa Harbor
24 Αυγ 2020
Collecting Feedback
0
16
Next reply time on an SLA
Niall Dunphy
21 Αυγ 2020
Collecting Feedback
2
0
Option to translate contents of custom "Display" field
Koen Glotzbach
18 Αυγ 2020
Collecting Feedback
0
0
Link Glossary to Guide Topics
Theresa Harbor
17 Αυγ 2020
Collecting Feedback
0
2
Make it easier to add add/manage content links in Guides
Theresa Harbor
17 Αυγ 2020
Collecting Feedback
1
1
Call a webhook in the criteria section of a trigger
Eric Meiners
13 Αυγ 2020
Collecting Feedback
0
1
Wildcards for email domain association
Nacim
13 Αυγ 2020
Collecting Feedback
0
1
API Regex pattern search
Kenneth
12 Αυγ 2020
Collecting Feedback
0