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Tasks Included in Quick
Search
Results
3J
Ability to
search
inside of attachment like PDF and word and text files
0s
Search
via the Product root/familiy as well as version
0s
Please add
search
articles by author
0s
Template and Phrase
search
ing
3J
Change the default selection in the ticket
search
3J
Would like to see the knowledge grouping as part of the
search
list
5J
Search
for Article Custom Fields
5J
Partial word
search
3J
Unable to
search
e-mails by ID
5J
Proper
search
and partial
search
for the user
3J
Ticket
search
defaults
4J
Advanced
Search
for Followers and OR Function
4J
More specific
search
functionality (navigate directly to the message a
search
ed string is contained in)
4J
Distinguish users cc'd tickets in
search
field
6J
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