Zum Hauptinhalt springen

New Feature: Quick Assign To Yourself And Your Team - Neuigkeiten / Product - Deskpro Support

Aug. 11 2014

New Feature: Quick Assign To Yourself And Your Team

Autorenliste

Assigning tickets to agents and teams is a core part of DeskPRO helpdesk workflow. We're always working to make the agent interface faster and easier to use, and we've found a way to make assignment that little bit quicker.

We realised that the agent you assign tickets to the most is probably yourself, so we added a one-click Assign to Me link.

We've also added one-click links to assign a ticket to your team or add yourself as a follower.

It's one of the little touches that adds up to make our slick, modern interface a pleasure to use.

Hilfreich Nicht hilfreich

29 von 57 Personen fanden diese Seite hilfreich

Fügen Sie einen Kommentar hinzu

Bitte loggen Sie sich ein oder melden Sie sich an, um einen Kommentar zu hinterlassen.

Benötigen Sie eine Passwort-Erinnerung?