We are pleased to announce a new release of the DeskPRO helpdesk platform, build #19.

The following is an automatically generated list of changes in this release:

• Fix check for 4096 bug
• Fix reporting of bad size files
• Fix 4096 check
• Fix ticket edit
• Fetch real Language entity as it's used in relationships some places
• Downloads permission
• Render pemission error page instead of 404 on bad ticket
• phrase for missing feedback / download
• Windows problem with 4096 byte files
• Imported dbs use refs by default, add admin setting to turn on refs
• Fix time scale making editing trigger not correctly pre-select option
• Fix team search on bad id (index rather than id)
• Fix adding admins to 'all permissions' usergroup, the id changed to 3
• Stub for uploading pack from hdd
• Couple fixes to reader
• Couple fixes to writer, pretty-print result
• Language file gen/reading
• Get rid of requirement for LangPackage file
• Handling disabled langs in interface
• Fix JS error sometimes on periodic reload of kb section
• remove .po files but also fix their generation
• improve language exporter to only export changed files
• updated .po files
• move from \r\n - \n for phrases files
• regenerate phrases

If you are using the cloud version of DeskPRO, your account will have already been updated or will be updated within the next 24-48 hours.

If you are using DeskPRO download, you can update your installation from the admin interface.