We are pleased to announce a new release of the DeskPRO helpdesk platform, build #18.

The following is an automatically generated list of changes in this release:

• parse error in memtest.
• Use standard listing table for usergroups, give gear column title of edit perms to make clear how to do that
• Fix reg data key overwriting everyones data key, made only reg insert
• Fix double submit events apparent when snapping a popover form (eg newperson) into tab
• Protect against trying to delete non-empty cats, periodically update publish list
• Add agents list to people section
• Registered group listed in people section, add it as unselectable usergroup on profile page
• Fix saving usergroups of agent from agent interface removing them from agent groups too
• Usergroup handling changes for default 'Registered' group
• Add back a div unwrapper to trim trailing whitespace
• Source ID doesnt need to be unique index
• Add test outlook source
• Show users their own email address in notifications in quoted messages, agents see it all the time.
• Fix validation of priority, product and captcha field. Fix running captcha code when it wasn't enabled in editor.
• Simplify ticket props table in agent notifs
• Click off omni search sheet should close it
• Fix action ID of ticket email
• Fix JS error when scroller has been removed
• Initialize member var
• Add some missing copyright notices
• Fix create new person from org not correctly setting org name
• Fix error 603: Cannot call method 'val' of undefined
• Fix JS error when replybox is unavail
• Check on invalid email addresses when trying to add cc's
• Remove agents from people search boxes
• Bunch of fixes to adding/removing CC users
• Get rid of old legacy save-state stuff we used before URLs had fragments
• Tweak order of window init (fix for error 600)
• Shorter compiled js lines to make js errors easier to locate
• Fix bad org not throwing 404, which caused other errors
• Add quick shortcut to omnisearch bar to open up ticket/perosn/org by id
• Fix 623/622 undefined indexes on waiting_time
• Fix error 624: is not a known unit exception
• Delete test email file
• Run all patterns all the time, but cut from first match mark
• Fix html email cutter
• Comment out gateway cutter
• Implement pattern cutter into gateway
• Add HTML email cutter and parser for simple pattern definitions
• Add querypath sources
• Add querypath to vendors

If you are using the cloud version of DeskPRO, your account will have already been updated or will be updated within the next 24-48 hours.

If you are using DeskPRO download, you can update your installation from the admin interface.