We are pleased to announce a new release of the DeskPRO helpdesk platform, build #128.

The following is an automatically generated list of changes in this release:

• Report error log files (for fatal errors)
• Fix validator when creating new ticket from website widget
• Dont try and remove blobs with bad filepth, just skip them
• Improve message editor to support html so messages arent all messaged up
• Dont allow custom mysql on cloud
• Handle removing departments and re-assigning in batches
• Keep admin session alive while window is open
• Fix Downloads in feedback widget
• Maintain the import map data after an import to ensure it can be used in the future if needed.
• Add support for importing user bills from DP3 to ticket charges in DP4
• Fix infinite redirection loops when no permission and logged in
• Change API key user selection to simply list all available agents.
• Ensure that plugins can be removed, even if their associated files are missing.
• Add billing reports for ticket charges.

If you are using the cloud version of DeskPRO, your account will have already been updated or will be updated within the next 24-48 hours.

If you are using DeskPRO download, you can update your installation from the admin interface.