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How-to Videos

Overview of the Agent Interface

Lara Proud

29.07.2025
Overview of the Ticket

Lara Proud

31.07.2023
Replying to Tickets

Lara Proud

15.02.2023
Ticket Actions

Lara Proud

15.02.2023
The Navigation Panel

Lara Proud

15.02.2023
Ticket Creation

Lara Proud

19.07.2023
Handling Tickets Efficiently

Lara Proud

15.02.2023
The Navigation Bar

Lara Proud

11.01.2022
Overview of the CRM

Lara Proud

16.02.2023
Overview of Tasks

Lara Proud

11.01.2022
Overview of Publish

Lara Proud

15.03.2023
Overview of Help Center

Lara Proud

16.02.2023
Overview of Messenger

Lara Proud

11.01.2022
Overview of Deskpro Horizon

Lara Proud

16.02.2023
About Departments

Eloise Rea

30.07.2025
Explaining Triggers

Eloise Rea

30.07.2025
Understanding Agent Permissions

Eloise Rea

30.07.2025