Question:
Someone I want to act as an agent in the helpdesk has been added as a user. How do I upgrade them to an agent account?
Answer:
Simply use their email address to create an agent in the admin interface. Deskpro will make them an agent, while preserving any information you added about them while they were a user, any tickets they've created, etc.
Fügen Sie einen Kommentar hinzu
Bitte loggen Sie sich ein oder melden Sie sich an, um einen Kommentar zu hinterlassen.