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Viser resultater i Community for: “Triggers” (15)
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Re-Order Actions On a Trigger
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Working Hours for ticket triggers and escalations
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Trigger rule by number of replies on a ticket
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Trigger for automated response emails dependant on attachment of message e.g. Outlook meeting requests
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Send email to Teams as well as individuals
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Ability to "Notify All Agents" in Triggers
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Ability to duplicate triggers and match criteria
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Additional Agent Trigger Criteria
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Feature to handle different types of user replies
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Export Triggers Data to a CSV file
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Triggers and Escalations based on Assigned Agent properties
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Add variable to use 'Current assigned agent'
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Triggers based on chat
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Allow additional criteria on the default email account triggers
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Add 'Relative Date' to a Trigger Action for Tasks