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Hjælpecenter
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Søgeresultater
Vidensbase
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Nyhed
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Community
15
Viser resultater i Vidensbase for:
“Tickets”
(0)
Viser resultater i Community for:
“Tickets”
(15)
"download pdf" in agent interface to include ticket field responses
6Å
Delayed Send Feature
3Å
Add Separate Notification for Mentions in
Tickets
7Å
Allow us to send a CC to additional emails on the account
0sek.
Provide a way to record notes in a new ticket
6Å
E-mail agent reply template check ticket status
3Å
Auto Save for creating new ticket
6Å
Forward entire ticket history
6Å
Trigger rule by number of replies on a ticket
7Å
Allow for “Internal Only
Tickets
”
0sek.
Allowing for text to be added above Reply Line
0sek.
Allow agent filtering on Ticket Satisfaction reports
0sek.
Would like more settings on ticket archiving
3Å
Search via the Product root/familiy as well as version
0sek.
Background Colour/Font Size changes to ticket fields
3Å
Viser resultater i Nyhed for:
“Tickets”
(0)
Viser resultater i Filer for:
“Tickets”
(0)