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Hjælpecenter
Søg etiketter
"Knowledgebase"
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Søgeresultater
Vidensbase
2
Nyhed
0
Filer
0
Community
15
Viser resultater i Vidensbase for:
“Knowledgebase”
(2)
I don't want to show the author for
Knowledgebase
Articles
1Å
How do I set up an internal
knowledgebase
for agents only?
1Å
Viser resultater i Community for:
“Knowledgebase”
(15)
Ability to edit published
knowledgebase
articles, but keep edits as draft
6Å
Allow recently created articles on KB to be marked as *NEW*
0sek.
Knowledge Base Article Approval Process
3Å
Add metadata for
knowledgebase
articles
0sek.
Knowledgebase
and Downloads Navigation Improvements
7Å
Agent Seperation for
Knowledgebase
Sections
0sek.
Network Drive/UNC path links in KB articles
8Å
More powerful "convert ticket to
knowledgebase
(kb) article"
7Å
View old revisions of
knowledgebase
articles
6Å
Restrict
knowledgebase
categories queried when submitting tickets
7Å
Restrict agent permissions to
Knowledgebase
(KB)
4Å
Change the order of FAQ's
11M
Would like to see the knowledge grouping as part of the search list
5Å
Change new Article Status
3Å
Settings to completely hide author, date and/or number of comments from the
knowledgebase
6Å
Viser resultater i Nyhed for:
“Knowledgebase”
(0)
Viser resultater i Filer for:
“Knowledgebase”
(0)