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Vidensbase
2
Nyhed
0
Filer
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Community
15
Viser resultater i Vidensbase for:
“Agents”
(2)
License error after importing Zendesk data
1Å
How can I show a list of Ticket Followers in an email notification?
1Å
Viser resultater i Community for:
“Agents”
(15)
Add agent permission to view \ hide Notes field.
0sek.
Allow agent filtering on Ticket Satisfaction reports
0sek.
Ticket feedback to be emailed to agent
3Å
Please add search articles by author
0sek.
Add
agents
as followers when mentioned in a note
7Å
Initial Response notification from user to agent
8Å
Ability for Admin to remote logout agent
1Å
Hide other
Agents
3Å
Triggers and Escalations based on Assigned Agent properties
7Å
Let the agent know when the department was bcc'd and not the recipient
0sek.
Let
agents
customize chat notifications when they are mentioned in a note
8Å
Agent Seperation for Knowledgebase Sections
0sek.
Public chat history should be visible to agent handling the ticket that was created from it
8Å
Agent is not available for chats by default
6Å
Restrict agent permissions to Knowledgebase (KB)
4Å
Viser resultater i Nyhed for:
“Agents”
(0)
Viser resultater i Filer for:
“Agents”
(0)