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Hjælpecenter
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Vidensbase 2
Nyhed 0
Filer 0
Community 15

Viser resultater i Vidensbase for: “knowledgebase” (2)

I don't want to show the author for Knowledgebase Articles
1Å
How do I set up an internal knowledgebase for agents only?
1Å

Viser resultater i Community for: “knowledgebase” (15)

Ability to edit published knowledgebase articles, but keep edits as draft
6Å
Allow recently created articles on KB to be marked as *NEW*
0sek.
Knowledge Base Article Approval Process
3Å
Add metadata for knowledgebase articles
0sek.
Knowledgebase and Downloads Navigation Improvements
7Å
Agent Seperation for Knowledgebase Sections
0sek.
Network Drive/UNC path links in KB articles
8Å
More powerful "convert ticket to knowledgebase (kb) article"
7Å
View old revisions of knowledgebase articles
6Å
Restrict knowledgebase categories queried when submitting tickets
7Å
Restrict agent permissions to Knowledgebase (KB)
4Å
Change the order of FAQ's
11M
Would like to see the knowledge grouping as part of the search list
5Å
Change new Article Status
3Å
Settings to completely hide author, date and/or number of comments from the knowledgebase
6Å

Viser resultater i Nyhed for: “knowledgebase” (0)

Viser resultater i Filer for: “knowledgebase” (0)

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